NO DOUBT IT'S A WAR AND HOW SUCCESSFULLY I WIN OVER HERE IS SURE MY SKILL!

• A tough Customer forever talks on issues where my Company/myself are unable to rescue him/her from the trouble he/she got into by believing all those seemingly feasible promises made from our end and 

I should ever be ready to address as many issues of my Client as possible without a single word of argument from my end!

• A tough Customer has no language barrier and freely conveys his/her point without a second thought and 

I should necessarily prepare myself well in advance as without fail, I'll understand every word of that conveyed in substance!

• My Boss at times would surely escape from a tough Customer making me a scapegoat in the melee and 

I should ever guard myself to minimize the impact of such a happening if can't be avoided in total!

• A tough Customer expects the ‘Moon’ alone and nothing less at any time and 

I should gracefully manage the situation and bring my Client to a level of accepting what is feasible!

• A tough Customer in front of me is a symbolic representation of facing the knife edge competition around me in my business field and 

I should never fail to alert my confidence to check itself again and again before asserting firmly on the related issues!

• A tough Customer always assumes that there is no personality with me and 

I should be willing to cast off part of my ego in the process and put up a smile!

• I am in the middle of a war when a tough Customer arrives on the scene and 

I should fight that war heroically and win over my Client's confidence!

• A tough Customer is like a gold mine in front of me and 

I should invariably go through all that strenuous process of digging and segregating to pick up my gold of turning the tough Client to a potential future Customer!

• A tough Customer forever is at the threshold of my happiness stopping me experiencing that and 

I should continuously delight my Client in the process as then alone I'll have the so called life of mine!

• In spite of being well disciplined too, by chance I lose a tough Customer 

I should well know that part of my personality is temporarily lost and it takes a great effort from my end to build it back with substance!

Keyword: Customer